SHIPPING POLICY

LAST UPDATED: [12/11/2025]

 

STRAIGHTFORWARD SHIPPING. EXCEPTIONAL COFFEE.
WE KEEP THINGS SIMPLE SO YOU CAN FOCUS ON GREAT COFFEE—NOT LOGISTICS. IF ANYTHING COMES UP WITH YOUR ORDER, JUST REACH OUT AND WE’LL MAKE IT RIGHT.

1. FLAT-RATE & FREE SHIPPING
TO KEEP THINGS PREDICTABLE AND AFFORDABLE, WE OFFER:
• $5.55 FLAT RATE SHIPPING ON ALL U.S. ORDERS
• FREE SHIPPING ON ORDERS $55 AND ABOVE
SHIPPING RATES ARE AUTOMATICALLY APPLIED AT CHECKOUT.

2. PROCESSING TIMES
ALL COFFEE IS ROASTED FRESH BEFORE SHIPPING.
ORDERS ARE TYPICALLY PROCESSED AND DISPATCHED WITHIN 2–3 BUSINESS DAYS.
DURING PEAK TIMES (HOLIDAYS, PROMOTIONS, ETC.), PROCESSING MAY TAKE SLIGHTLY LONGER, BUT WE ALWAYS AIM TO MOVE QUICKLY.

3. DELIVERY TIMES
ONCE SHIPPED, MOST ORDERS ARRIVE IN:
• 2–5 BUSINESS DAYS FOR STANDARD U.S. DELIVERY
DELIVERY TIMES DEPEND ON THE CARRIER AND DESTINATION.

4. TRACKING YOUR ORDER
A TRACKING NUMBER WILL BE EMAILED TO YOU AS SOON AS YOUR ORDER SHIPS, SO YOU CAN FOLLOW YOUR PACKAGE FROM OUR ROASTERY TO YOUR DOORSTEP.

5. SHIPPING CARRIERS
WE SHIP USING THE MOST RELIABLE CARRIERS BASED ON YOUR REGION:
• USPS
WE CHOOSE CARRIERS BASED ON COST, SPEED, AND CONSISTENCY.

6. INCORRECT ADDRESSES & DELIVERY ISSUES
BEFORE PLACING AN ORDER, PLEASE DOUBLE-CHECK YOUR SHIPPING ADDRESS.
WE ARE NOT RESPONSIBLE FOR DELAYS OR LOST PACKAGES CAUSED BY:
• INCORRECT OR INCOMPLETE ADDRESSES
• CARRIER-RELATED DELIVERY ISSUES
• THEFT AFTER DELIVERY
IF SOMETHING GOES WRONG, CONTACT US AND WE’LL HELP HOWEVER WE CAN.

7. INTERNATIONAL SHIPPING
WE CURRENTLY SHIP WITHIN THE UNITED STATES ONLY.
INTERNATIONAL SHIPPING MAY BE ADDED IN THE FUTURE.

8. MISSING, DAMAGED, OR INCORRECT ORDERS
IF YOUR ORDER ARRIVES DAMAGED, IF SOMETHING IS MISSING, OR IF YOU RECEIVED THE WRONG ITEM, REACH OUT TO US AND WE’LL TAKE CARE OF IT.
EMAIL: SUPPORT@SESSIONSPECIALTYCOFFEE.COM
PLEASE INCLUDE YOUR ORDER NUMBER AND ANY PHOTOS IF APPLICABLE.

9. QUESTIONS?
WHETHER YOU’RE CHECKING ON A SHIPMENT OR NEED ASSISTANCE WITH ANYTHING ELSE, OUR TEAM IS HERE TO HELP.
HASSLE-FREE SUPPORT. ALWAYS.